Duration: 3 Days – 0900hrs – 1700hrs daily.

Prerequisites: Minimum age of 16. There are no formal educational entry requirements, though this course is designed for those progressing toward officer-level positions.

Certification: Upon successful completion of the course, candidates will receive a Maritime & Coastguard Agency (MCA) approved Human Element Leadership and Management (Operational Level) certificate. This is a mandatory requirement for your first Certificate of Competency (CoC).

Cost: £510 (Please note all prices include VAT @20%)

Location: South West Maritime Academy, Cromhall, Cromhall, South Gloucestershire, GL12 8AA

MCA_Training_approved

Human Element Leadership and Management: Operational Level Training

This MCA-approved course is essential for any maritime professional seeking their first Certificate of Competency. Fulfilling the mandatory training requirements under STCW Regulations II and III, the HELM (O) programme focuses on the “human element”—the critical human factors that impact safety and resource management at sea.

By addressing these factors, seafarers can significantly minimize accidents, improve operational efficiency, and foster a safer, more productive work environment. Our training equips you with practical tools to manage teams, assess risks, and maintain situational awareness in high-pressure maritime settings.

HELM(O) Course Content:

The course typically takes place over three days, covering a range of topics through interactive lectures, group discussions, and practical exercises. Key modules include:

  • Situation and Risk Assessment: Understand how situational awareness and risk assessments influence decision-making principles and accident prevention at the operational level.
  • Communication and Teamwork: Master best-practice communication techniques, recognise barriers to effective messaging, and understand team-working models and conflict management styles.
  • Leadership and Management: Recognise and demonstrate effective leadership behaviors while learning how to create a “just” culture and motivate a diverse crew.
  • Workload Management: Grasp the concepts of task and workload management. Learn to identify fatigue and stress in yourself and others and apply effective coping strategies.
  • Cultural Awareness: Develop an understanding of cultural issues, including national, organizational, and personal biases, and learn how to respond to them effectively.

Who is the HELM(O) Course For?

This course is specifically designed for professionals in the maritime and shipping industry, including:

  • Junior Deck Officers (2nd/3rd Officers)
  • Junior Engineering Officers (4th/3rd Engineers)
  • Those seeking their first watchkeeping certificates
  • Shore-based staff and non-deck or engineering personnel (e.g., pursers or hotel services)

The HELM(O) certificate is a requirement for anyone applying for the following Certificates of Competency (CoC):

  • Master (Code Vessel) 200 & OOW (Yacht) 500
  • Master (Workboat) 500
  • OOW (Yacht) 3000
  • Chief Engineer Y3 (Yacht) 500 / Y4 (Yacht) 200
  • OOW (Unlimited)
  • Electro-Technical Officers

This course contains some exercises that are physically demanding. Any candidate unsure of their fitness for such activities should consult their doctor before booking onto the course.

Frequently Asked Questions

What is the purpose of the HELM course?

The course was introduced by the IMO to improve safety at sea by focusing on human behaviour. It helps seafarers understand the “human element” to prevent errors that lead to maritime incidents.

Is this course MCA Approved?

Yes. Our HELM(O) course is fully approved by the Maritime and Coastguard Agency (MCA) and meets the syllabus requirements laid down by the UK Merchant Navy Training Board (MNTB).

Do I need to provide any of my own equipment?

No, all necessary course materials are provided. We recommend smart-casual clothing for the classroom-based sessions.

How will this course help my career?

Beyond being a mandatory requirement for your CoC, this training equips you with leadership and management skills that are highly valued by employers, potentially leading to increased responsibility and career advancement.

Why study HELM(O) at South West Maritime Academy?

At South West Maritime Academy, we go beyond “tick-box” certification. Our courses are delivered by a team of frontline service professionals who bring real-world military, medical, and maritime experience to every session.

Our purpose-built training facility in South Gloucestershire provides a high-energy, engaging environment where theory is grounded in practical, scenario-based learning. With a reputation for supportive instruction and a focus on genuine leadership confidence, we ensure you leave ready to step into your first officer-level role.

Contact us

Please contact us if you require any further information about this course or wish to book on behalf of a company:

Telephone: 01454 260130
Email: info@southwestmaritimeacademy.com

Normal office hours are (UK time):
Monday  – Friday: 08.30 – 17.00

Please be aware that online bookings will be confirmed with course joining information within one working day of the booking being made. Confirmation of payment will be received by email.

There is a wide range of local accommodation, some of which are within walking distance of the training centre to suit everyone’s budget. For a list of local accommodation please click here.